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Product Care

Leather Product Care

When necessary brush or vacuum away dust and grit. Wipe over with a soft, clean, dye fast cloth

FOR SPOTS AND SPILLS:

  • Wipe excess liquid up immediately with an absorbent cloth or sponge

FOR OVERALL CLEANING:

  • We recommend cleaning every 3-4 months with leather cleaner followed by applications of leather protector
  • Always follow directions on packs

NOTES:

  • Accumulation of perspiration and body oils on arm pads, headrests, etc. may damage your leather. These areas may require more frequent cleaning
  • Leather is a natural product and any stress may result in tears. Additionally when stretched the leather might not completely return to its original shape. Therefore when leather is used more intensively it may become loose over time
  • If cushions are sewn to the frame, any pulling or tugging might result in a tear. Please avoid any leaning, sitting or reaching over the back/arms of the sofa
  • To keep your cushions looking fluffy and new, use seating evenly
  • Leather is not resistant to animals. Allowing pets on your leather is not recommended. Their claws may scratch the covers, which can lead to expensive repair. Their saliva is acidic and may also harm the leather finish

DO NOT:

  • Expose leather to direct sunlight, intensive heat, weather or soak unnecessarily. Always avoid excessive hard rubbing
  • Dry clean or machine wash
  • Use saddle soap, detergents, solvents, abrasives, unidentified leather cleaners, suede cleaners or any products containing silicon or solvents


Fabric Product Care

REGULAR CARE:

  • Protect from direct sunlight
  • Vacuum regularly using low suction
  • Rotate reversible cushions regularly

CLEANING:

  • Do not remove cushion covers for separate cleaning even though they may have zippers
  • Do not wash , Do not dry clean , Do not shampoo clean
  • Clean with hot water extraction machine. Professional cleaning recommended
  • Do not use dishwashing liquid or laundry detergent
  • Use only upholstery detergents
  • Do not wet filling
  • Dry in shade away from direct heat and sunlight
  • Allow to dry thoroughly before re-use

SPOT CLEANING:

  • Do not rub
  • Do not spot clean with any solvent
  • Treat spills and stains as soon as possible
  • Gently scrape off any soil or mop any liquid from the surface of the fabric
  • Apply proprietary cleaning agents strictly according to instructions to remove the residue of the spill
  • Do not saturate the fabric or interior with water or other cleaning liquids

WARNING:

  • Apply only water-based soil resist (fabric protection) treatments. Do not use aerosol products
  • * PILLING IS NOT A FABRIC DEFECT OR FAULT AND IS NOT COVERED BY WARRANTY
  • * PILLING IS A NORMAL OCCURRENCE CAUSED BY WEAR AND TEAR AND DOES NOT AFFECT THE DURABILITY OR FUNCTIONALITY OF THE FABRIC AND IS EASILY REMOVED


Outdoor Product Care

CUSHIONS:

  • Direct exposure to the suns harmful UV rays is likely to cause rapid colour fading to fabrics
  • To ensure product longevity it is recommended outdoor products are not left permanently exposed to the elements

TIMBERS:

  • Prolonged exposure of timber items to the elements may cause premature deterioration
  • Regular vacuuming and dusting of items is recommended
  • Timber needs regular oiling. Please contact store of purchase for further details
  • Minor cracking of timber is a natural process and will not compromise the strength of the timber

WICKER:

  • Regular vacuuming and dusting of items is recommended
  • If weave on wicker becomes lacerated/damaged, do not pull on it as this may cause unravelling
  • Prolonged exposure to the elements may cause colour fading


Timber Product Care

A multi-step finish is applied to all of our furniture, but all wood comes from nature. Because of this, there will be natural variations in surface texture and grain like knots, mineral streaks and sap runs that may affect the finish. These differences in character are not defects, but distinctions that make each piece of furniture unique

  • Our furniture is built to last. Following these steps for basic care should protect your investment for years to come
  • Dust frequently with a clean damp lint-free cloth. This will help remove abrasive build up which can damage a finish over time
  • Do not place hot objects on any furniture surface. Always use a hot plate or placemat. Laminate and lacquer finishes on table tops provide added scratch and heat resistance to our furniture, but they can still be damaged without proper care
  • Avoid exposing your furniture to strong sunlight, heat outlet, open windows or dampness. Prolonged exposure to direct sunlight can fade the finish of your furniture, while extreme temperature and humidity changes can cause cracking or splitting
  • Do not expose your furniture to any liquids. Never allow water to sit on your furniture. Alcohol, nail polish and perfume are also dangerous as they will dissolve the lacquer finish on contact and may require professional repairs
  • Do not allow plastic to come in direct contact with your furniture. Chemicals in the plastic of placemats etc. may soften and mark the finish if left in contact with the furniture for a period of time


Hi-Gloss Product Care

Hi-gloss lacquered furniture is more sensitive to marks and scratching then some other furniture products. It is important to exercise caution and care to maximise the life and beauty of this product

Following the below simple guidelines when using your hi-gloss product will protect your investment for years to come

  • Dust frequently with a clean damp lint-free cloth. This will help remove abrasive build up which can damage a finish over time
  • Avoid using chemicals or solvents when cleaning the product
  • Do not place hot objects on any furniture surface. Always use a hot plate or placemat. Lacquer finishes provide added scratch and heat resistance to our furniture, but they can still be damaged without proper care
  • Avoid exposing your furniture to strong sunlight, heat outlet, open windows or dampness. Prolonged exposure to direct sunlight can fade the finish of your furniture, while extreme temperature and humidity changes can cause cracking or splitting
  • Do not expose your furniture to any liquids. Never allow water to sit on your furniture. Alcohol, nail polish and perfume are also dangerous as they will dissolve the lacquer finish on contact and may require professional repairs
  • Do not allow plastic to come in direct contact with your furniture. Chemicals in the plastic of placemats etc. may soften and mark the finish if left in contact with the furniture for a period of time
  • Avoid placing sharp or rough objects on the surface of your furniture. These may scratch the surface of the product
  • When moving your furniture, do not drag it across the floor. This may damage the product. Instead use two (2) people to lift carefully from either end


Glass Product Care

If the glass is chipped or broken, stop using the product and consult place of purchase

WARNING:

  • Do not place very hot or cold items on the glass surface unless adequately thick table mats are used to prevent such items coming in contact with the glass
  • Do not sit or stand upon the glass surface
  • Do not use the glass as a chopping surface
  • Do not strike the glass with hard or pointed items
  • When cleaning the glass panels use a damp cloth or leather with washing up liquid or soft soap if necessary. Do not use washing powders or any other substances containing abrasives since these may scratch the glass
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